Your responsibilities :
- Timely and accurately process orders and review issues related to automatically processed orders
- Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers
- Receive and drive timely resolution of order-related customer queries and complaints
- Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers
- Process and ensure that all return requests comply with Return policies including appropriate approval and documentation
Our requirements:
- 1-3 years of experience in the position related to logistics or customer service
- Fluent knowledge of German and English (minimum level B2)
- Preferably a university degree
- Highly developed interpersonal skills
- Advanced MS Office
- SAP experience valuable
Our client offers:
- Possibility to work remotely
- Stable employment
- Wide package of benefits (private medical care, Multisport card, life insurance)
- Clear career path
- Attractive salary
Link do aplikowania: Dla naszego międzynarodowego klienta szukamy osób na stanowisko: Order to Bill Specialist z językiem niemieckim.
Your responsibilities :
- Timely and accurately process orders and review issues related to automatically processed orders
- Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers
- Receive and drive timely resolution of order-related customer queries and complaints
- Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers
- Process and ensure that all return requests comply with Return policies including appropriate approval and documentation
Our requirements:
- 1-3 years of experience in the position related to logistics or customer service
- Fluent knowledge of German and English (minimum level B2)
- Preferably a university degree
- Highly developed interpersonal skills
- Advanced MS Office
- SAP experience valuable
Our client offers:
- Possibility to work remotely
- Stable employment
- Wide package of benefits (private medical care, Multisport card, life insurance)
- Clear career path
- Attractive salary
Link do aplikowania: https://antalpl.traffit.com/public/an/VmtJUzlnPT0=
